Privacy Policy
Effective Date: August 30, 2026
At EbikeNoga, we respect your privacy and are committed to protecting information provided through our website.
Information We Collect
Depending on how you interact with our website, we may collect:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order information
- Product information
- Payment-related information
- Customer service communications
- Information voluntarily provided through forms or communications
How We Use Information
We may use information to:
- Process and fulfill orders
- Deliver purchased products
- Send order confirmations
- Send shipping updates
- Provide tracking information
- Process returns and refunds
- Respond to customer inquiries
- Provide customer support
- Prevent fraud and unauthorized transactions
- Maintain website security
- Improve our website and services
- Comply with applicable legal requirements
Payment Information
Payments may be processed through third-party payment providers.
Payment providers may collect and process payment information according to their own privacy and security policies.
Sharing Information
We may share information with service providers that are necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Delivery providers
- Website and technology providers
- Customer support providers
- Fraud-prevention services
- Analytics providers
We only share information where reasonably necessary for these purposes or where required by law.
Cookies
Our website may use cookies and similar technologies to:
- Provide essential website functionality
- Remember preferences
- Understand website usage
- Improve website performance
- Analyze traffic and interactions
You may control certain cookies through your browser settings.
Data Security
We use reasonable measures designed to protect personal information from unauthorized access, use, alteration, or disclosure.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
Data Retention
We may retain information for as long as reasonably necessary for order fulfillment, customer service, accounting, fraud prevention, dispute resolution, legal compliance, and legitimate business purposes.
Privacy Requests
Depending on applicable law and your location, you may have rights concerning your personal information.
For privacy-related requests, contact:
Contact
EbikeNoga
1000 Blythe Blvd
Charlotte, NC 28203
United States
Phone: +1 704-381-2087
Email: support@ebikenoga.shop